Security
We understand that by using Split It, you are trusting us with your data. That’s why we treat your personal and financial data like we’d want ours to be treated. Below, you‘ll find the principles that guide our approach to privacy and security.
We believe that you should have access to and control over your data. You can download all your transactional data, including categories and notes, from your Split It app.
Your personal Split It financial account data is only accessed by the Split It team when necessary to provide the Split It services, like when you request support for a data issue. We use aggregated and anonymized data for internal analytics and business purposes – you can read our Privacy Policy for more information.
We employ a number of security measures to help keep your data safe, including 256-bit encryption to protect it at rest and Transport Layer Security (TLS) to protect it in transit. In other words, your data is encrypted while it is being stored and while interacting with our servers. And we do not see or store your bank login credentials because we partner with trusted data aggregators, like Plaid, to connect to your financial institutions. Split It works with third party vendors who adhere to industry security standards. You can read more about Plaid security policies on their website. We never have access to your Venmo information or account data. We use universal links provided by Venmo to open the app.
You can delete your Split It account at any time from the Settings menu, or by sending a request to privacy@split-it.app. If you delete your account, we do not keep any of your linked financial data or Split It account data (email address, transactions, etc.), except in the limited circumstances where required by law, to resolve disputes, protect Split It and our users, and enforce our agreements. Where Split It has no such obligations, the data will be completely removed from all our internal systems, including backups, within 60 days.
Deleting your Split It account and canceling your app subscription are two separate actions, as subscriptions are managed by Apple.You can cancel your app subscription from Settings prior to deleting your account. Go to Split It Settings → Subscription → Manage your Subscription and you’ll be taken to the App Store to complete the cancelation.
If you forget to cancel your subscription before deleting your account, you can still do so by going to your mobile device’s Settings → Purchases → Subscriptions → Split It.
Split It's infrastructure is built on the Google Cloud Platform (GCP), which is used by leading financial companies worldwide. GCP adheres to industry standard security, privacy and compliance controls, including:
ISO/IEC 27001, 27017 and 27018
SOC 1/2/3PCI
DSSCSA
STAR
Please note that these are GCP certifications and that Split It is not certified at the moment.
We use Multi-Factor Authentication (MFA) on all internal systems and incorporate MFA support and mobile device management into our company devices.
We also know that security isn’t a “set it and forget it” sort of thing, which is why we regularly conduct application penetration tests to identify and, as needed, mitigate vulnerabilities or risks in our systems. What you do in Split It, stays in Split It.
Our only focus is on building tools that help you improve your finances. We respect your privacy, so we give you transparency and control over your data and keep it private. We don’t like it when we start seeing online ads for things we recently bought, so we do not sell your personal data to third parties so that they can advertise products to you.
Our Privacy Policy comprehensively details our data practices, but we understand that legal documents aren’t everyone’s favorite thing to read. That’s why we have this page to provide you with a straightforward summary of how we think about your data.
We’ll keep this page up-to-date and let you know if anything big changes with our practices. We’re also available if you have any questions or concerns. You can always contact us via privacy@split-it.app.